Hoarding and Void Clearances: Beyond the Mess, Understanding the Human Story

By Fitz2Kleen Specialist Cleaning in Coventry and the West Midlands
When a property is overwhelmed by clutter, decay or neglect, it is easy to focus on the mess. But behind every hoarded home or void tenancy is a story, often one of trauma, isolation or survival. At Fitz2Kleen, we believe that specialist cleaning must begin with compassion.
We have cleared hundreds of properties across Coventry and the West Midlands, each with its own emotional weight. We do not judge. We restore.

What Is Hoarding and Why It Deserves Respectful Response

Hoarding is not laziness. It is often linked to grief, mental health challenges or a deep need for control in a chaotic world. For housing teams, the signs may include:

• Blocked exits or fire hazards
• Unsanitary conditions
• Pest infestations
• Tenants avoiding access or support

But the solution is not just a skip and a mop. It is a trauma informed approach that protects the tenant’s dignity, even when they are no longer present.

How Fitz2Kleen Handles Clearances with Care

We approach every clearance with:

✅ Clear communication and consent where possible
✅ Respect for personal belongings and memories
✅ Safe removal of biohazards and waste
✅ Deep cleaning and restoration of the property
✅ Discreet service with unmarked vehicles available

Whether the property is still occupied or has been voided, we treat it as someone’s former home, not just a job site.

Why Housing Providers Choose Us

✅ Over 17 years of specialist experience
✅ Fully insured and compliant with waste regulations
✅ Trained in trauma informed and safeguarding practices
✅ Trusted by housing associations, care providers and local authorities
✅ Fast, respectful response across Coventry and the West Midlands

We understand the pressures housing teams face. Our goal is to make the process easier, safer and more humane.

Need Support?

If you are managing a hoarded property, a void tenancy or a clearance that feels overwhelming, we are here to help.

• info@fitz2kleen.co.uk
• 02476 267190
• Specialising in sensitive hoarding cleanup and decluttering services